Active Message Metadata
About
Use this property to access any metadata like for example the Message Code of the active
message within the On acknowledge event in the Messaging Settings.
Especially accessing the Code is useful to switch between different reactions
when handling the On acknowledge event using the Messaging Settings.
Available Metadata
Id
This is an internal unique id HELIO uses to identify each message within its Message Store.
Code
Code that identifies the type of message. See Messaging Basics: Storage, Codes and Levels for more details on this topic.
Level
Identifies importance of the message. Possible values are Info, Warn and Error.
See Messaging Basics: Storage, Codes and Levels for more details
on this topic.
Title, Description, and Solution
The actual content of the message which gets configured using the Message Types View.
Message arrival date
Time at which the originating Message Trigger became true and HELIO added
the message to its Active Messages collection.
Message acknowledged date
Time at which the message was acknowledged by an operator.
Can acknowledge message?
Boolean flag that indicates if the message be acknowledged.
Message was acknowledged?
Boolean flag that indicates whether the message was confirmed by an operator.
Acknowledger
Username of the operator who acknowledged the message.
Aditional Record
Access the value of an additional record that has been attached to the Message or the Message Trigger.
Enter the the name of the record you want to access.
Additional records can be attached by a Message Trigger using
the Additional Variable Record properties
or to the Message itself using Additional Static Record properties.