How can I download an invalid project from a ctrlX device?

Symptom

• After you made some changes to your project, HELIO marked it as invalid, and now you can't open it.
• Your welcome page looks something like this:

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Solution

1. Download the invalid project from the app data directory like this:

   • Use the Manage app data view to open the HELIO Data Directory.
   • Open the projects folder and look out for a .json with the name of your project
   • Download this json file to your development machine.
   ←→

2. Send the invalid project file to our support team:

   Got Questions or Need Help? Don't Hesitate to Ask!

   Feel free to reach out to our support team. We are always happy to help in any way we can!

   → [email protected]

   Our support specialists will analyze the project and get back to you with a solution.