FAQ & Troubleshooting

Understand the fundamentals to fully appreciate what makes HELIO unique.

Runtime

HELIO MQTT Connection – FAQs & Troubleshooting

IDE

Why does my CSV import fail with a “Could not import list – Invalid data format” error?

Why did my HELIO project import fail?

Why does HELIO use the "px" unit?

How can I switch between Edit and Test Mode faster?

HMI

Why doesn't HELIO pop up the on-screen keyboard on my touch panel?

How to run my HMI on a touch panel using a browser in fullscreen mode?

Why aren’t the special characters I added to the translation files rendered correctly in my HMI?

Licensing